Last updated: 19 August 2026
Lumajo (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit lumajoshop.com or make a purchase.
1. Information We Collect
Contact details (name, email address, shipping address, phone number)
Order and payment information (processed securely via Stripe and PayPal — we do not store full card details)
Browsing data (via cookies and analytics tools such as Microsoft Clarity)
2. How We Use Your Information
To process and fulfil your orders
To communicate with you about your orders, promotions, or customer service enquiries
To improve our website and marketing based on browsing behaviour
To comply with legal obligations
3. Sharing Your Information
We may share your information with trusted third parties strictly for the purpose of fulfilling our services, including:
Payment processors (Stripe, PayPal)
Shipping and fulfilment partners
Marketing platforms (e.g. Meta Ads, Google Ads) for advertising purposes, where you have consented to marketing cookies
We do not sell your personal data to third parties.
4. Your Rights
Under UK GDPR, you have the right to access, correct, delete, or restrict the use of your personal data. To exercise these rights, contact us at sac@lumajoshop.com.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
6. Cookies
Please see our Cookie Policy for details on how we use cookies and tracking technologies.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at sac@lumajoshop.com.