Last updated: 19 August 2026
Welcome to Lumajo (lumajoshop.com). By accessing or using our website and placing an order with us, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.
1. About Us
Lumajo is an online beauty and hair styling retailer. Our products are shipped internationally and delivered to customers in the United Kingdom.
2. Orders and Payment
All orders are subject to acceptance and availability. Prices are displayed in GBP (£) and include applicable taxes unless stated otherwise. We accept payment via the methods shown at checkout. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.
3. Shipping and Delivery
Estimated delivery times are provided at checkout and on our Shipping & Delivery Policy page. As products are dispatched internationally, delivery times may vary. Lumajo is not responsible for delays caused by customs processing or courier services beyond our control.
4. Returns and Refunds
Please refer to our Returns & Refund Policy for full details on eligibility, timeframes, and the return process.
5. Product Information
We make every effort to ensure product descriptions, images, and pricing are accurate. However, we do not warrant that all information is error-free, and we reserve the right to correct any inaccuracies.
6. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Lumajo or its licensors and may not be used without prior written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Lumajo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
8. Governing Law
These terms are governed by the laws applicable to consumer transactions in the United Kingdom, without prejudice to your statutory rights.
9. Contact Us
For any questions about these Terms & Conditions, please contact us at sac@lumajoshop.com.